LEGAL INFORMATION

Privacy Policy

Effective date: August 24, 2026

Jiangsu Saitu New Material Technology Co., Ltd (“SAITU”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit this website or contact us through it.

1. Information We Collect

We may collect information that you provide directly, including your name, business email address, telephone or WhatsApp number, company name, job title, country or region, and the content of your inquiry or project requirements.

When you use our website, we may also collect limited technical information such as IP address, browser type, device information, pages visited, referral source and interaction data. This information helps us operate, secure and improve the website.

2. How We Use Information

We use collected information to respond to product and quotation requests, provide technical consultation, communicate about our products and services, improve website performance, prevent misuse, and comply with applicable legal obligations.

We will not use your personal information for purposes materially different from those described in this policy without an appropriate legal basis or further notice where required.

3. Sharing and Disclosure

We do not sell personal information. We may share information with authorized employees and service providers who support website hosting, communications, customer relationship management, analytics or business operations, only as necessary and subject to appropriate confidentiality and security obligations.

We may disclose information when required by law, to protect our legal rights, or to safeguard the security of our users, business or systems.

4. Data Security and Retention

We apply reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, loss, alteration or disclosure. No online transmission or storage method is completely secure; therefore, we cannot guarantee absolute security.

We retain inquiry and contact information only for as long as reasonably necessary to handle your request, maintain legitimate business records, resolve disputes and meet legal requirements.

5. International Transfers

As an international business, we may process information in countries or regions other than where you are located. Where required, we take reasonable steps to ensure that such transfers are handled in accordance with applicable data-protection requirements.

6. Your Rights

Depending on applicable law, you may have rights to request access to, correction, deletion or restriction of your personal information, or to object to certain processing. To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with a revised effective date. We encourage you to review this page periodically.

8. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Jiangsu Saitu New Material Technology Co., Ltdinfo@ceramicfibertube.comWhatsApp: +86 153 5826 1157

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